The following document outlines the FAQs for the BmaxStore website.


Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

After your payment is verified, it takes up to 2 hours to process and ship your order. This does not include weekends or holidays. Shipping estimates do not include processing time (between 4 to 15 business days) after payment confirmation.
If you have any questions or concerns, please do not hesitate to contact our Customer Service team:

Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 23 of the Euros amount of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.

BmaxStore cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.


Return & Refund Policy

Thank you for shopping at

Please read this policy carefully. This is the Return and Refund Policy of BmaxStore

BmaxStore will accept for return or exchange
If you are not 100% satisfied with your purchase, simply send it back within 60 days and we’ll fully refund the cost of the item plus shipping, if applicable.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact
us, before shipping.

* By email:

* By visiting this page on our website:

* Please ensure the package is at original packaging and not damaged. 

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.


If you need to change or cancel your order, pleasecontact usimmediately. Once our warehouse has processed your order, we will be unable to make any changes.

"Unfulfilled" just means that we successfully received your order! Once your order is shipped, you'll receive a tracking number and your order status will change to "Fulfilled."

"If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent. If you are certain that that is not true, please order again with a Paypal account. If you do not have Paypal, you can easily sign up at"

Customer support

+351 911080481

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