GENERAL INFORMATION 

  • BmaxStore, Lda ships worldwide. *Some exclusions exist due to temporary COVID-19 shipping suspension.
  • Orders of €75 Euro or more, benefit from Free Shipping.
  • As soon as your order is dispatched, we will send you a confirmation email from which you will be able to track your order.

Due to the COVID-19 statewide restrictions and implemented security procedures, our fulfilment centre may experience a delay so our normal 24-48 processing hours can take up to the full 72 business hours (not including weekends and holidays) before a package is shipped out. 

Important note*: 

Our Team is working hard to serve yours. 

Due to COVID-19, shipping vendors are experiencing delays, shipping can be delayed, so please be aware it may take a while longer to process orders.

Estimated shipping times based on post service without fulfilment time*. Please note that these delivery timelines are not fully reliable as delivery depends on each centre capacity!

Country

Expected delivery timeline, days

USA

5-15

GERMANY

5-12

UK

5-15

FRANCE

5-12

ITALY

5-12

NORWAY

5-12

SPAIN

5-12

CANADA

8-15

AUSTRALIA

8-15

 

Extremely extended delays are recorded in African and South American countries.

Fore more information, check COVID-19 FAQ

Also, remember that delivery times may be affected in times of high volume (such as Black Friday, Christmas, or other sales).

 

TAXES

BmaxStore, Lda cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, on rare occasions, customs agents may delay delivery of some packages.


FROM WHERE ARE ORDERS SHIPPED?

All of our orders are shipped from our European warehouse.

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